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Lenoxx: Excelling in shitty service

perdox | Tue 18 Aug 2009, 23:22:17 | Total posts: 270 | See all posts by perdox | Modified: Tue 18 Aug 2009, 23:47:32 | Views: 110

The following is an example of a small company that doesn’t give a rat’s arse about its customers. It is an example for other companies to follow if they wish to have a customer buy something from them and then NEVER buy from them again. Please note that what I am about to discuss is [...]

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Optus Calling—Uninvited

perdox | Sat 18 Apr 2009, 9:16:19 | Total posts: 270 | See all posts by perdox | Modified: Mon 20 Apr 2009, 18:43:55 | Views: 275

Two days ago, my wife’s phone rang. She wasn’t here to answer it so I picked it up.
‘Hello. I’m here to help you set up your voicemail,’ the computerised voice said.
What the fuck? I hung up.
Five minutes later, the phone rings again. ‘No, it can’t be,’ I thought. Wrong. It was. I hung up again.
Five minutes [...]

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