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First Prudential Markets—The perfect online broker?

CommSec
I have been trading shares, on and off, for about five years now. My online broker was CommSec. During the last four months, I’ve been using CommSecIRESS (click on Trading Tools) for share trading.
IRESS is a trading platform that provides live, dynamic data from the Australian Stock Exchange (ASX). IRESS is customisable by each broker [...]

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Lenoxx: Excelling in shitty service

The following is an example of a small company that doesn’t give a rat’s arse about its customers. It is an example for other companies to follow if they wish to have a customer buy something from them and then NEVER buy from them again. Please note that what I am about to discuss is [...]

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LG: Life’s good but phone service is better

My Mac Pro’s burner has always had problems burning dual layer DVDs. On Tuesday, 4 August 2009, I finally decided that I would add an extra burner to the tower. But what burner to buy?
After some searching on the web, I decided that I liked the specs of an LG burner. The description of this [...]

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Optus Calling—Uninvited

Two days ago, my wife’s phone rang. She wasn’t here to answer it so I picked it up.
‘Hello. I’m here to help you set up your voicemail,’ the computerised voice said.
What the fuck? I hung up.
Five minutes later, the phone rings again. ‘No, it can’t be,’ I thought. Wrong. It was. I hung up again.
Five minutes [...]